Experience is a degree, also in the digital world. And this seniority is what leads older people to distrust certain actions. Meanwhile, Generation Z is more likely to accept alternative paths. Unfortunately, this leads to Gen Z falling more easily for scams than boomers.

Gen Z has a cybersecurity problem. Despite being digital natives, the security knowledge of those born around 2000 is not much better than those older. It is one of the conclusions of the new survey from the Association of Savings Banks and Banks (CECA), on cybersecurity and habits of use of digital channels.

This report reviews numerous practices regarding banking entities and has shown that 57% of respondents between 18 and 29 years old acknowledges having little knowledge of cybersecurity.

28% believe that the bank can contact us through unofficial channels. According to the survey, 20% of people believe that our bank is going to contact us through unofficial channels and may request access codes through means such as WhatsApp or email.

It is worrying that it is precisely the youngest, Gen Z with 28% and Millennials with 30%, who believe the most in this route, while the older ones distrust the bank writing to us through unofficial channels.

Only 33% pay attention to warnings. It won’t be because sometimes we are not warned. The survey shows that 33.2% of Gen Z do not heed warningswhile those over 65 years of age do pay attention to the bank’s notices or instructions, 66%. An enormous difference that shows the reception and attention of each generation compared to the recommendations.

The most unconscious. Of the Gen Z surveyed, 44% say they have a feeling of vulnerability to cybercrimes and banking scams. This percentage, however, is the smallest among all generations. Generation Z is the one that feels most comfortable and has the least feeling of vulnerability.

84% say they feel safe when operating with the bank. However, the fact that 28% believe that the bank can ask us for the password through unofficial channels shows that they are a very attractive target for cyber attackers.

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